top of page
Shipping Policy
  1. Order Processing Time: We strive to process and ship all orders as quickly as possible. Our standard order processing time is 5 business days. Please note that this processing time does not include weekends or public holidays. During peak seasons or promotional periods, there may be slight delays in order processing due to higher volumes. We appreciate your patience and understanding.

  2. Shipping Methods and Carriers: We offer various shipping methods to accommodate your needs. The available options and associated carriers will be displayed during the checkout process. The selection of carriers may vary based on your location and the items in your order.

  3. Shipping Fees: Shipping fees are calculated based on various factors, including the shipping method chosen, the destination, the weight and dimensions of the package, and any applicable customs duties or taxes. The exact shipping fee for your order will be displayed during the checkout process before you make a payment.

  4. Delivery Timeframes: The estimated delivery time depends on the shipping method selected and the destination. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs clearance, unforeseen weather conditions, or carrier delays. As soon as your order is shipped, we will provide you with a tracking number to monitor the progress of your shipment.

  5. Customs, Duties, and Taxes: For international shipments, customs duties, import taxes, and other fees may be levied by the destination country's customs authorities. These charges, if applicable, are the responsibility of the recipient and may need to be paid upon delivery. Please familiarize yourself with your country's customs regulations and any additional charges that may apply.

  6. Order Modifications and Address Changes: Once an order is placed, modifications such as changing the shipping address or adding items may not be possible. If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after the order has been processed.

  7. Lost or Damaged Shipments: In the rare event that your shipment is lost or arrives damaged, please notify us immediately. We will work closely with the carrier to resolve the issue and ensure that a replacement or refund is provided, depending on the circumstances. We may require relevant documentation, such as photographs or written statements, to support your claim.

bottom of page